FAQ

Frequently asked questions

Straight answers about the product, tracking, AI credits and billing.

The product

What is CVRLanding?

An AI conversion optimization agent for paid traffic. It builds landing pages by chat, publishes them, records real conversions, explains where visitors drop off and runs controlled experiments — in one loop.

Who is it for?

Performance marketers and media buyers, agencies, ecommerce stores (including cash on delivery), appointment-based services, B2B lead generation and SaaS teams.

Is it a general website builder?

No. It is built for landing pages and funnels that paid ads point to. A company website with many pages is a job for a general site builder.

Which languages does it support?

The product is in English and Vietnamese. Pages you build can be in the language of your campaign, with local currency, time zones and form formats.

Do I need to write code?

No. You describe what you want in chat or edit visually. If you want the code, you can export React source or an HTML bundle.

Conversions and tracking

What counts as a conversion?

An outcome the backend recorded: a lead your server accepted, a booking you confirmed, or an order whose payment was confirmed. Clicks are interactions, not conversions.

How are cash-on-delivery orders reported to ad platforms?

Placing an order is reported as an order, not a purchase. Purchase is sent once, after you confirm the payment.

Which ad platforms can I connect?

Meta, Google Ads and TikTok pixels, with server-side events where the platform grants access, and GA4 if you want it. Connections that are still waiting for platform access say so.

Why does CPL say “insufficient data”?

Because no ad spend has been imported for that period. Without spend, a cost per lead would be a guess, so it isn’t shown as zero.

Privacy and data

Is session replay on by default?

No. You turn it on per project, it runs only with the visitor’s consent, and form inputs are always masked.

Does the AI see my leads’ personal data?

Not by default. The CRO agent works from aggregated, redacted numbers.

Who controls the data collected on my pages?

You do — you are the controller and CVRLanding processes it on your instructions. The data processing terms explain the details.

AI credits and billing

What are AI credits?

An amount of AI work. Each AI call is charged from its actual provider cost, divided by a published cost ratio (30% by default), at 100,000 credits per US dollar.

Is one credit one token?

No. Providers price tokens differently per model, so credits follow the cost of a call, not its token count.

Who processes payments?

Paddle, our merchant of record. It handles checkout, invoices and sales tax.

Can I cancel any time?

Yes, from the customer portal. Your plan stays active until the end of the period you’ve paid for. See pricing for the full terms.

Still have a question?

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